Steve Quincy
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Recent activity by Steve Quincy-
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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How do I activate my Enterprise Group Subscription?
Brand New Users without WashingtonPost.com accounts Visit https://www.washingtonpost.com/subscribe/signup to register your work email address Click on your name in the upper right-hand corner C...
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Is remote access possible with an Enterprise Subscription?
With a Group Subscription your users will be provided individual subscriptions that they can access anywhere either online or through our App. Since Site License subscriptions are network based, to...
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Terms of Service and Terms of Sale
Washington Post Terms of Service: https://www.washingtonpost.com/terms-of-service/2011/11/18/gIQAldiYiN_story.html Print Products Terms of Sale: http://www.washingtonpost.com/terms-of-sale-for-pr...
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Request permission to reprint content from Washington Post
Go to http://www.washingtonpostreprints.com/washingtonpostreprints.com and complete the relevant form. You may also call 212.221.9595. Please include details about the content you are requesting (h...
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Link a subscription purchased through an app store
I subscribed using Apple News → Once you have subscribed to The Washington Post through an app store such as the Amazon App Store, Google Play, or Apple App Store you will be prompted to c...